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Privacy Policy

Round-Robin Fulfilment App

Last Updated: 09/09/2025
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This Privacy Policy describes how the Round-Robin Fulfillment app ("we," "our," or "us") collects, uses, and protects information when you use our Shopify application.

1. Information we collect

Shop Information

We collect basic information about your Shopify store, including:
  • Store domain and name
  • Store location information for fulfilment routing
  • Product information for override configuration

Order Information

When processing orders for routing decisions, we may access:
  • Order ID and basic order details
  • Product information for routing overrides
  • Fulfillment location assignments

App Usage Data

  • Configuration settings for round-robin routing
  • Routing decisions and audit logs
  • App performance and error logs

2. How we use your information

When processing orders for routing decisions, we may We use the collected information to:
  • Provide round-robin fulfillment routing services
  • Configure product-specific routing overrides
  • Maintain routing history and audit logs
  • Improve app performance and functionality
  • Provide customer support and troubleshooting
We do not:
  • Sell or rent your information to third parties
  • Use your information for marketing purposes
  • Access customer personal data beyond what's necessary for routing

3. Data Storage and Security

Data Storage

  • Data is stored securely using industry-standard encryption
  • We host the app and database using industry-standard tools
  • All data is stored in compliance with Shopify's data protection requirements

Security Measures

  • HTTPS encryption for all data transmission
  • Secure authentication and session management
  • Regular security updates and monitoring
  • Access controls and audit logging

4. Data Sharing and Disclosure

We do not share your information with third parties except:
  • When required by law or legal process
  • To protect our rights or prevent fraud
  • With service providers who assist in app operation (under strict confidentiality agreements)
  • When you explicitly consent to sharing
Shopify Integration: We only access Shopify data necessary for fulfillment routing and in accordance with Shopify's API terms and data protection policies.

5. Your rights and choices

You have the right to:
  • Access the data we have about your store
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data processing
  • Export your configuration data
To exercise these rights, contact us using the information provided below.

6. Data Retention

We retain your information for as long as:
  • Your Shopify app subscription is active
  • Required for legitimate business purposes
  • Required by applicable laws and regulations
When you uninstall the app, we will delete your data within 30 days, except where retention is required by law.

7. GDPR Compliance

This app complies with the General Data Protection Regulation (GDPR). We use webhooks ensure we can respond to data subject requests in compliance with GDPR requirements.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:
  • Posting the updated policy on this page
  • Updating the "Last Updated" date
  • Sending a notification through the app (for significant changes)
Your continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us by email at: logan@yardbrand.co.

Shopify Partner:
Yard Brand Co.